I help organizations implement SaaS tools and translate business requirements into working technical solutions. Having worked both as the Deloitte-side implementer and the nonprofit-side end user and IT administrator, I understand what it takes on both sides of a rollout to make adoption actually stick. I also use AI tools strategically — workflow automation, documentation, research synthesis — to speed up delivery without sacrificing accuracy. I'm building on that foundation with hands-on cloud training through AWS to deepen my technical range.
Core Competencies
Business Analysis & SDLC
Requirements Gathering & Documentation
User Story Creation & Acceptance Criteria
Sprint Planning & Backlog Management
User Acceptance Testing (UAT)
Stakeholder Communication
Technical Skills
Agile Methodologies (Scrum, Kanban)
PM Tools (Jira, MS Project, Smartsheet)
Salesforce Admin & Implementation
Process Optimization & Workflow Design
Cross-functional Team Coordination
Currently Expanding
Full-Stack Development (HTML, CSS, JavaScript, Python, SQL)
Cloud Technologies (AWS)
API Integration & Automation
Technical Projects
Applied Projects
Hands-on work applying requirements analysis, systems design, and technical build skills — the same process I use to scope and deliver real implementations.
